SOUTH YORKSHIRE PASSENGER TRANSPORT EXECUTIVE
Customer Journey Mapping and Insight Brief - Light Rail Offer from 2024
This sits below the typical range for Business Services contracts — a smaller, more accessible award. Based on 57,319 valued Business Services tenders in our corpus.
South Yorkshire Passenger Transport Executive is seeking to appoint a suitably experienced provider of the above Services We will be responsible for defining the overall customer offer for the tram network from 2024 onwards.
However, work to develop this offer will begin in 2020/21.
To inform this work, we now need an external company with previous knowledge and experience of similar briefs to review the tram customer offer with a fresh pair of eyes.
By helping us to gather and apply improved insight across the entire customer journey, you will contribute to the development of a future tram service that is responsive and attractive to both existing and new customers.
The estimated value of this contract is £50,000 to £70,000
What the supplier must deliver
We will be responsible for defining
We will be responsible for defining the overall customer offer for the tram network from 2024 onwards.
To inform this work, we now need
To inform this work, we now need an external company with previous knowledge and experience of similar briefs to review the tram customer offer with a fresh pair of eyes.
Derived from the notice text — always confirm against the original documents.
Make the case to bid
Reveal who to approach at SOUTH YORKSHIRE PASSENGER TRANSPORT EXECUTIVE, and generate a go-to-market strategy from their news, accounts and people.
- OCID
- 5fbaea2d-b95b-4027-b665-b7ab71e02b2c
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- 4009
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Who wins this kind of work
The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.
Top suppliers & buyers in Business Services
Assembling the market network…
SOUTH YORKSHIRE PASSENGER TRANSPORT EXECUTIVE’s tender network
Assembling the network…