RFP QuestBeta
ClosedStage · contract

London Borough of Bromley Council

LPP IM&T IT Managed Service (Lot 9) Further Competition: Provision of IT Services

IT ServicesCPV 72000000
Value£16.5m
Deadline6 Apr 2023
Published10 Aug 2023
RegionSouth East
Timeline
Published 10 Aug 2023ClosedCloses 6 Apr 2023
Contract value in context
£16.5mtotal contract value
median £120k
this tender£0£17.9m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

The Council entered into a contract with BT in December 2015 for the delivery of IT services.

The scope and term of the contract was extended in September 2017 until December 2023.

The contract cannot be further extended.

IT services provided under the contract include: • Service Integration and Service Management • Help/service desk • User/desktop support • Connectivity (WAN, LAN, Wi-Fi, Mobile, Telephony) • IT infrastructure support • Data centre support • Asset management and Procurement • Line of Business System Support - it is intended to bring this element back inhouse.

These are core services which the Council will continue to require.

The contract value is estimated to be £25 million, for a contract duration of five years commencing 16th December 2023 with the option of extending for a further five years.

In order to select the most suitable service provider the Drawdown Authority plan to undertake a single procurement as a mini competition under the Information Management & Technology Framework (IM&T) Lot 9 IT Managed Service.

In-scope services include: • Service Integration and Service Management • Service Design • Service Transition • Service Operation (Desk, 1st Line, 2nd Line) • Continuous Service Improvement • 3rd Party Management & Problem Management • End User Computing • Cloud and Data Centre Services • Connectivity (WAN, LAN, Wi-Fi, Telephony) • Unified Communications including Mobile • COTS Applications • ICT Infrastructure • Infrastructure Applications • Hardware/Software Asset Management and Procurement

Key requirements

What the supplier must deliver

01

Service Integration and Service Management

Service Integration and Service Management.

02

IT infrastructure support

IT infrastructure support.

03

Line of Business System Support

Line of Business System Support.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
603b229b-66a9-4f3f-accd-6858926a23ff
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
DN657203
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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