RFP QuestBeta
ClosedStage · contract

SOUTH YORKSHIRE PASSENGER TRANSPORT EXECUTIVE

Supply of Customer Feedback Terminals

Electrical EquipmentCPV 31224500
Value£20k
Deadline14 Feb 2020
Published30 Jan 2020
RegionYorkshire and the Humber
Timeline
Published 30 Jan 2020ClosedCloses 14 Feb 2020
Contract value in context
£20ktotal contract value
median £94k
this tender£0£2.3m

This sits below the typical range for Electrical Machinery & Apparatus contracts — a smaller, more accessible award. Based on 5,617 valued Electrical Machinery & Apparatus tenders in our corpus.

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The brief

South Yorkshire Passenger Transport Executive (SYPTE) operates a number of transport interchanges across South Yorkshire.

Customers use interchanges to catch bus services across the county as well as connecting with train and tram services in some interchanges.

As well as transport services the interchanges provide additional facilities such as toilets, customer service desks, information services, shops and seating areas / shelters.

It is important that, as an organisation, we measure how these services are being delivered and understanding customers experiences and satisfaction levels is an important part of this.

SYPTE is therefore looking to appoint a contractor to collect and analyse date on customer satisfaction via feedback terminals located at transport interchanges.

This contract will be for a 2-year period with a maximum total budget of £20,000.

Key requirements

What the supplier must deliver

01

As well as transport services the interchanges

As well as transport services the interchanges provide additional facilities such as toilets, customer service desks, information services, shops and seating areas / shelters.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
608873ad-2e89-4858-86b7-34fd6c99e914
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
4002
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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