University Of The West Of England
Agresso Support Consultancy
The University are looking for a partner to provide additional ad-hoc support to assist with technical/configuration guidance and problem solving, especially during the Milestone 5 upgrade and implementation of new modules thereafter.
Ideally, the partner should provide a helpdesk function enabling the University’s Finance Business Systems team to contact them during office hours and work together to resolve system issues in a timely manner.
The partner should also offer short-term consultancy to assist with specific tasks, such as the implementation of a new module, reviewing existing configuration and technical tasks including Agresso Report Creator.
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What the supplier must deliver
The University are looking for a partner
The University are looking for a partner to provide additional ad-hoc support to assist with technical/configuration guidance and problem solving, especially during the Milestone 5 upgrade and implementation of new modules thereafter.
Ideally, the partner should provide a helpdesk
Ideally, the partner should provide a helpdesk function enabling the University’s Finance Business Systems team to contact them during office hours and work together to resolve system issues in a timely manner.
The partner should also offer short-term consultancy
The partner should also offer short-term consultancy to assist with specific tasks, such as the implementation of a new module, reviewing existing configuration and technical tasks including Agresso Report Creator.
Derived from the notice text — always confirm against the original documents.
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- OCID
- 629f37ac-530a-4b09-9444-1b1d02aee398
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- UWE/31/2016
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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