RFP QuestBeta
Awarded · ResultStage · contract

Coventry City Council

COV - Contact Centre Telephony Platform Implementation Partner

IT ServicesCPV 72263000
Value£160k
Awarded29 Nov 2023
Published19 Jan 2024
RegionNationwide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£160ktotal contract value
median £120k
this tender£0£3.5m

This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.

The brief

Contract for a partner to deliver the replacement of the Council's existing contact centre telephony platform.

The contract has been awarded via G-Cloud 13.

Key requirements

What the supplier must deliver

01

Contract for a partner to deliver

Contract for a partner to deliver the replacement of the Council's existing contact centre telephony platform.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

Make the case to bid

Reveal who to approach at Coventry City Council, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
645926fa-c4f8-4172-b591-c23d5906c2ee
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
COV-17880
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in IT Services

Scroll to explore the market network

Coventry City Council’s tender network

Assembling the network…

Also open now

Similar open tenders

DN Colleges Group - ITT for the Provision of Salesforce Education Cloud and Marketing Cloud CRM Implementation Partner Services

DN Colleges Group

Closes 17 Aug 2026IT Services
£120kValue

AI and Automation Implementation Partner

LONDON LGPS CIV LIMITED

Closes 25 Jul 2026IT Services
£525kValue