RFP QuestBeta
ClosedStage · contract

Great Places Housing Group

Contact Centre Software

Software & IT SystemsCPV 48333000 48219700 72212500 48510000 48213000 48100000 72268000
Value£200k
Deadline31 Aug 2016
Published25 Jan 2016
RegionNorth West
Timeline
Published 25 Jan 2016ClosedCloses 31 Aug 2016
Contract value in context
£200ktotal contract value
median £91k
this tender£0£1.1m

This sits in the upper-middle of the Software & IT Systems band — a substantial contract for the sector. Based on 30,286 valued Software & IT Systems tenders in our corpus.

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The brief

A system that allows for 40 concurrent call handlers with the scope to expand up to 60.

To include licensing, reporting and real time information, call handler management, CRM integration

Key requirements

What the supplier must deliver

01

To include licensing, reporting and real time

To include licensing, reporting and real time information, call handler management, CRM integration.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

Make the case to bid

Reveal who to approach at Great Places Housing Group, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
65239efe-472d-4514-8748-5a5e72948b64
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
BIP185697070
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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Top suppliers & buyers in Software & IT Systems

Assembling the market network…

Great Places Housing Group’s tender network

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