RFP QuestBeta
ClosedStage · contract

London Borough of Brent

Interactive Voice Recording

Software & IT SystemsCPV 48500000 32342450
Value£78k
Deadline12 Jan 2023
Published9 May 2023
RegionLondon
Timeline
Published 9 May 2023ClosedCloses 12 Jan 2023
Contract value in context
£78ktotal contract value
median £91k
this tender£0£1.1m

This sits in the lower-middle of the Software & IT Systems band — a mid-scale opportunity. Based on 30,286 valued Software & IT Systems tenders in our corpus.

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The brief

Brent Council is looking for a supplier to provide a professional consultancy and managed service for our IVR (Interactive Voice Recording) customer experience to improve the IVR caller experience and ongoing review, management of the IVR structure and high-quality recording of IVR messages

Key requirements

What the supplier must deliver

01

Brent Council is looking for a supplier

Brent Council is looking for a supplier to provide a professional consultancy and managed service for our IVR (Interactive Voice Recording) customer experience to improve the IVR caller experience and ongoing review, management of the IVR structure and high-quality recording of IVR messages.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
66781a10-aac1-4741-a096-b2f8a17d843c
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
LBBRENT001-DN649615-05140032
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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