Customer Experience Management (CXM) System
This is a contract result notice, not an open opportunity. Details from the official award data.
This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.
To provide a consistent and high-quality experience to all customers of West Northamptonshire Council (WNC) it is necessary for all WNC customer contact hubs to have access to customer information across the geographical area and across all services Central Northampton, Towcester and Daventry.
What the supplier must deliver
To provide a consistent and high-quality experience
To provide a consistent and high-quality experience to all customers of West Northamptonshire Council (WNC) it is necessary for all WNC customer contact hubs to have access to customer information across the geographical area and across all services Central Northampton, Towcester and Daventry.
Derived from the notice text — always confirm against the original documents.
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- OCID
- 675c9503-e2c4-4b32-a196-83a7d51eb30d
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- WNC00000097
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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