RFP QuestBeta
ClosedStage · contract

London Borough of Ealing

RE23074 Purchase of supermarket vouchers for household support fund

Financial ServicesCPV 66000000
Value£3.8m
Deadline30 May 2025
Published26 Jun 2025
RegionLondon
Timeline
Published 26 Jun 2025ClosedCloses 30 May 2025
Contract value in context
£3.8mtotal contract value
median £150k
this tender£0£4.7m

This is a large award for Financial & Insurance Services — above three-quarters of comparable contracts. Based on 8,013 valued Financial & Insurance Services tenders in our corpus.

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The brief

The London Borough of Ealing ("the Authority"), has conducting a direct award procurement process, via the CCS Framework RM6248 Payment Solutions Lot 3 Framework under the Public Contracts Regulations 2015.

The contract has been awarded to BlackHawk Network EMEA Limited.

It is intended that the contract shall be for an initial term of 1 year, with the option to extend for a further 3 months. (if applicable) The approximate annual value of the contract is £3,500,000 and the total value is 3,800,000 including any extension options.

The services required by this contract include: Ealing requires a fully managed voucher service for high volume closed loop vouchers to be exchanged for groceries, to support the distribution of household support funds to low-income families within the borough.

The service must provide an online platform for the Benefits Service, FSM department, and Care Leavers team to place orders for supermarket vouchers.

These vouchers will be issued to eligible residents as identified by the respective services.

There should be options for families to receive vouchers either via a code sent electronically, allowing them to redeem the vouchers themselves.

The vouchers will have a validity period limited to a maximum of 3 months.

Key requirements

What the supplier must deliver

01

It is intended that the contract shall

It is intended that the contract shall be for an initial term of 1 year, with the option to extend for a further 3 months. (if applicable) The approximate annual value of the contract is £3,500,000 and the total value is 3,800,000 including any extension options.

02

Ealing requires a fully managed voucher service

Ealing requires a fully managed voucher service for high volume closed loop vouchers to be exchanged for groceries, to support the distribution of household support funds to low-income families within the borough.

03

The service must provide an online platform

The service must provide an online platform for the Benefits Service, FSM department, and Care Leavers team to place orders for supermarket vouchers.

04

There should be options for families

There should be options for families to receive vouchers either via a code sent electronically, allowing them to redeem the vouchers themselves.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
69d48b13-5b95-47a0-bb0d-4e96984d9e43
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CF-0008300D8e000000Kmn7EAC
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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