RFP QuestBeta
Awarded · ResultStage · contract

Blackburn with Darwen

Consultancy for Advice Services

R&DCPV 73000000
Value£27k
Awarded21 May 2021
Published7 Jun 2021
RegionNorth West
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£27ktotal contract value
median £66k
this tender£0£561k

This sits below the typical range for Research & Development contracts — a smaller, more accessible award. Based on 20,405 valued Research & Development tenders in our corpus.

The brief

Blackburn with Darwen Borough Council is looking to engage a suitable organisation to provide consultancy services in relation to its Advice Services.

The delivery of debt and welfare advice to residents of the borough is currently contracted via a consortium of 3rd sector organisations.

At present the service is delivered by Shelter from the central library in Blackburn, plus outreach in Darwen Town Hall as and when required.

In addition, through the Women's Centre location in Blackburn town centre, they provide this service as part of a much wider organisation and service delivery.

Engagement is done through a range of channels including face to face, telephone and on-line.

Basic volumes are supplied quarterly - visits to the office 15k, telephone calls 13k out of which there are 3720 Debt/Welfare cases (i.e. ongoing case work) and 1,669 housing cases, reporting is done via spreadsheet.

The current contract is for £150k per annum, an additional £35k is also paid pa for support of Universal Credit, however this is not part of the contract.

The Council currently has access to top line statistics split into service area with some democratic data and satisfaction levels.

No previous work has been undertaken in relation to demand in this area and there is no official anti-poverty or advice strategy.\r Prior to the retendering of a new specification, the council is seeking a partner to undertake a review of the current provision that also incorporates council wide engagement to assist with the future design.

We will be looking to identify where there is an overlap of issues and customers between the council and the advice provider, and review what model and depth of service should be delivered over the next five years.\r

Key requirements

What the supplier must deliver

01

Blackburn with Darwen Borough Council is looking

Blackburn with Darwen Borough Council is looking to engage a suitable organisation to provide consultancy services in relation to its Advice Services.

02

In addition, through the Women's Centre location

In addition, through the Women's Centre location in Blackburn town centre, they provide this service as part of a much wider organisation and service delivery.

03

The current contract is for £150k per

The current contract is for £150k per annum, an additional £35k is also paid pa for support of Universal Credit, however this is not part of the contract.

04

We will be looking to identify where

We will be looking to identify where there is an overlap of issues and customers between the council and the advice provider, and review what model and depth of service should be delivered over the next five years.\r.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
6a2454ca-1231-4a0e-8c4b-6e96246ec09c
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
BLACKDARW001-DN541067-84375099
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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