RFP QuestBeta
Awarded · ResultStage · contract

The British Broadcasting Corporation (BBC)

Provision of Push Notification Services

IT ServicesCPV 72000000
Value£2.6m
Awarded15 Jul 2022
Published20 Mar 2023
RegionUK-wide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£2.6mtotal contract value
median £120k
this tender£0£3.5m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

The brief

The BBC sought to contract for the provision of push notification services.

The BBC currently uses a third party to provide these services for its News, Sport, iPlayer, Sounds, Bitesize and Children's apps.

BBC News currently issues approximately 5 high priority breaking new alerts per day to both signed in and non-signed in users.

Users who are signed in are required to opt in for editorially managed topics, for example breaking stories from technology or politics.

The service must be able to support both signed in e.g., targeted topic-based notifications and non-signed in e.g., breaking news notifications.

BBC Sport app is a signed in experience.

Sport currently sends three types of notifications: - Automated notifications on specific topics, such as kick offs for a particular football team and goal alerts - Breaking news for editorially managed topics, for example Olympics - Live event reminders BBC iPlayer and BBC Sounds both offer a signed in experience, and send the following notification types: - Automated next episode notifications for programmes that users are following - Recommendation notifications for suggested programmes based on the users watching or listening history BBC Bitesize offer both signed in and signed out experiences.

For signed in users, notifications are sent based on a user's activity e.g., when a user does not complete a study guide.

For signed out users, reminders are sent when new content is available.

BBC Childrens apps all offer a signed-out experience, and send notifications based on the user's activity in the app, e.g., collecting badges Other BBC apps are expected to use the service and integrate over time, e.g., BBC Weather, more childrens apps.

Key requirements

What the supplier must deliver

01

The BBC currently uses a third party

The BBC currently uses a third party to provide these services for its News, Sport, iPlayer, Sounds, Bitesize and Children's apps.

02

Users who are signed in are required

Users who are signed in are required to opt in for editorially managed topics, for example breaking stories from technology or politics.

03

The service must be able to support

The service must be able to support both signed in e.g., targeted topic-based notifications and non-signed in e.g., breaking news notifications.

04

Other BBC apps are expected to use

Other BBC apps are expected to use the service and integrate over time, e.g., BBC Weather, more childrens apps.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
76adf986-1f25-4d2e-9075-c02c44a10ddf
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_304881/1193559
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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