RFP QuestBeta
ClosedStage · contract

Sandwell Metropolitan Borough Council

1 year Citrix Support Renewal - Sandwell MBC (ORG ID 37401900)

IT ServicesCPV 72000000 72600000
ValueValue not published
Deadline2 Dec 2024
Published26 Nov 2024
RegionWest Midlands
Timeline
Published 26 Nov 2024ClosedCloses 2 Dec 2024
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The brief

ICT Services of Sandwell Metropolitan Borough Council wishes to renew the CITRIX support and maintenance agreement listed below.

This agreement is due to expire on the 21st December 2024.

To maintain service provision, ICT Services are now inviting resellers and agents to submit a 1YR renewal quotation for period 22.12.2024 to 21.12.2025.

Renewal details for cover period 22.12.2024 to 21.12.2025 ?

Our CITRIX organisation id is ORG ID 37401900 Please quote for: ?

Citrix Universal Hybrid Multi-Cloud x 1000 Key points to take into consideration when completing the tender response. o It is a key requirement that the support and maintenance agreement is backed to CITRX and that the Council can continue to raise incidents and service requests directly with CITRIX, maintaining existing service level agreements in full for the ORG ID listed above. ?

Any proposals not utilising direct CITRIX support will be rejected.

Q.

Is the support and maintenance in your proposal backed directly to CITRIX? [YES|NO]

Key requirements

What the supplier must deliver

01

ICT Services of Sandwell Metropolitan Borough Council

ICT Services of Sandwell Metropolitan Borough Council wishes to renew the CITRIX support and maintenance agreement listed below.

02

To maintain service provision, ICT Services are

To maintain service provision, ICT Services are now inviting resellers and agents to submit a 1YR renewal quotation for period 22.12.2024 to 21.12.2025.

03

O It is a key requirement

o It is a key requirement that the support and maintenance agreement is backed to CITRX and that the Council can continue to raise incidents and service requests directly with CITRIX, maintaining existing service level agreements in full for the ORG ID listed above.

04

Any proposals not utilising direct CITRIX support

Any proposals not utilising direct CITRIX support will be rejected.

05

Is the support and maintenance in your

Is the support and maintenance in your proposal backed directly to CITRIX? [YES|NO].

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Sandwell Metropolitan Borough Council, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
784dd1a4-186b-4c54-abce-43101fee1b9a
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
IT-230-8822-ICT1017
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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