RFP QuestBeta
Awarded · ResultStage · contract

Post Office

IDAM support partner

IT ServicesCPV 72000000
Value£310k
Awarded20 Mar 2025
Published13 Jun 2025
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£310ktotal contract value
median £120k
this tender£0£3.5m

This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.

The brief

Post Office require a managed service provider to support the new IDAM solution when it goes live, working collaboratively with Post Office's internal support teams and ForgeRock's support function as required.

This support will include ongoing operation and maintenance of the service to ensure suitable service levels are maintained, including incident and problem management, as well as proactive maintenance.

Key requirements

What the supplier must deliver

01

Post Office require a managed service provider

Post Office require a managed service provider to support the new IDAM solution when it goes live, working collaboratively with Post Office's internal support teams and ForgeRock's support function as required.

02

This support will include ongoing operation

This support will include ongoing operation and maintenance of the service to ensure suitable service levels are maintained, including incident and problem management, as well as proactive maintenance.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

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Source & provenance
OCID
79986bf8-d780-432b-aa88-19704ba0af7d
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
C103524
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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