Lift, Escalator and Related Equipment Maintenance, Repair and Refurbishment

The Association of North East Councils Trading as the North East Procurement Organisation (NEPO) is seeking to establish a multi-lot, multi-supplier Framework Agreement for the repair, refurbishment and maintenance of lifts, escalators and related equipment across a variety of public-sector settings.

The opportunity can be accessed via the NEPO eTender system.

Suppliers wishing to be considered for this Framework must register their expression of interest and submit a tender through the NEPO eTender System.

If not already registered, candidates should register on the NEPO eTender system at https://procontract.due-north.com/register.

Tenders must be submitted using the link above.

Tenders submitted via post or email methods will not be accepted.

If you require time-critical assistance on submitting your Tender please contact the System Support Team on 0330 0050352.

For non time-critical issues, such as passwords, general account queries and location of information etc, please contact Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com/) and select ProContract V3 support.

You will then need to log in or submit a ticket to register your issue.

Alternatively, you can email ProContractSuppliers@proactis.com this will automatically log a support ticket on the Proactis Supplier Support Helpdesk.

NEPO does not give any guarantee and/or warrant the actual value of orders (if any) which will be placed with the successful suppliers by any Contracting Authority using the Framework Agreement pursuant to this process and accepts no liability thereof.