Pre-Procurement Market Engagement Questionnaire for the Provision of a Document Management and Workflow System

The Authority is reviewing options for the Revenues and Benefits Document Management and Workflow System.

We are keen to understand the market and options for these areas.

The purpose of the questionnaire is in part, to seek a better understanding of the challenges within your market and to enable us to tailor new contract/s to meet our objectives and create a more efficient provision.

It is imperative that the Authority's Document Management and Workflow System provides a simple and effective provision for its users, it must be easy to follow and presented in a logical procedural order so users are guided through the system in a series of steps.

The user documentation should also include a training guide with examples of completed input screens and subsequent output reports.

Where appropriate the user documentation should be divided into specific application modules.

The Authority is engaging with potential Suppliers to seek views and feedback to the information provided and questionnaire.

This is intended to be used to assist the Authority on deciding the next steps for the procurement of a document management and workflow system for Revenues and Benefits services which integrates with the current database, as well as support and maintenance.

The current document management system provides the ability for internal business users to index documents, create and work through processes including creation of documents, and manage workflow.

See "Additional Text" boxes below.

It is important to note that this is not an invitation to tender, it is strictly a pre-procurement Market Engagement Questionnaire, intended to capture market information via a Prior Information Notice (PIN).

The Authority is unclear at present on its preferred route to market or the procurement process that may be utilised.

The purpose of this Market Engagement Questionnaire is to: • Help inform and determine our procurement strategy and approach • Assist in the scoping of the requirement • Identify any innovative ideas • Identify options available • Identify likely financial commitment of a solution There are a number of questions within the Market Engagement Questionnaire for you to answer but it is not compulsory to answer all of them.

We are happy to receive any feedback you wish to offer.

Responses to the Market Engagement Questionnaire imply no commitment on Suppliers to engage in any subsequent procurement process, nor do they confer any advantaged status or guarantee of inclusion in any subsequent procurement process for Suppliers who do respond.

The Authority reserves the right to withdraw this Market Engagement Questionnaire at any time and is not liable for any costs incurred as a result of Suppliers engaging with this process.