RFP QuestBeta
ClosedStage · contract

Thirteen Housing Group Ltd

Employee Engagement Software - AWARD

Business ServicesCPV 79000000 79300000 79310000 79311000 73000000 73200000 79340000 79342000
Value£263k
Deadline21 May 2020
Published6 Aug 2020
RegionUK-wide
Timeline
Published 6 Aug 2020ClosedCloses 21 May 2020
Contract value in context
£263ktotal contract value
median £66k
this tender£0£1.6m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

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The brief

Thirteen Housing Group (THG) require a service supplier to provide a cloud based platform upon which its (approx) 1,600 employees voices can be captured.

This platform will include - o The ability to undertake major (whole organisational survey(s)) or minor (targeted campaigns to specific employee groups) as necessary o The utilisation of an extensive question bank with ability to create bespoke questions based upon the needs of Thirteen and what it is wanting to ascertain linked to employee experience o A reporting dashboard that includes sentiment analysis and heatmaps that can be used to compare feedback and identify areas of best practise / improvement o The ability to capture and compare the Employer Net Promoter scoring (eNPS) and data exporting o Ability to connect with all employees including those with limited access to technology through paper surveys / SMS / possible apps o Specific ICT requirements In addition THG require the same service supplier to be both proficient and experienced in the area of employee engagement and people science, enabling Thirteen to bring its aspired employee experience to reality.

As such THG will require expertise around the following - o A fit for purpose employee engagement and question strategy o The development of in-house skills through bespoke training and workshops where required o Action and impact planning o Results analysis and feedback sessions as appropriate o Completing advanced statistical analysis to provide insights into statistical trends including identifying factors that predict key people outcomes o Mapping and connecting our existing data with that collected through surveys in order to compare all business intelligence to identify potential trends and provide targeted actions to respond to or leverage the insights gained. etc

Key requirements

What the supplier must deliver

01

Thirteen Housing Group (THG) require a service

Thirteen Housing Group (THG) require a service supplier to provide a cloud based platform upon which its (approx) 1,600 employees voices can be captured.

02

O Completing advanced statistical analysis to provide

o Completing advanced statistical analysis to provide insights into statistical trends including identifying factors that predict key people outcomes.

03

O Mapping and connecting our existing data

o Mapping and connecting our existing data with that collected through surveys in order to compare all business intelligence to identify potential trends and provide targeted actions to respond to or leverage the insights gained. etc.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
828f5246-a36e-4f04-a233-e272633c63e9
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
THIR/TEN/19/759 - AWARD
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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