RFP QuestBeta
ClosedStage · contract

University of Bristol

Student Payment Service Provider

Financial ServicesCPV 66000000 66100000 66110000
Value£4.5m
Deadline17 Jan 2024
Published4 Jun 2024
RegionSouth West
Timeline
Published 4 Jun 2024ClosedCloses 17 Jan 2024
Contract value in context
£4.5mtotal contract value
median £150k
this tender£0£4.9m

This is a large award for Financial & Insurance Services — above three-quarters of comparable contracts. Based on 8,013 valued Financial & Insurance Services tenders in our corpus.

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The brief

The University of Bristol is awarding a contract to deliver business objectives relevant to the procurement include providing a secure, compliant, and efficient (with respect to time and cost) payment service which meets the diverse needs of a wide range of payers and forms a positive part of the overall student experience.

The priority of the University is to ensure the timely and accurate posting of income, and prompt resolution of payment queries.

To deliver a positive payment experience to students we aim to provide: - a secure and efficient (with respect to time and cost) payment service, - prompt, courteous, and well-informed resolution of queries around payment, - a range of payment channels to suit different needs, and -maximum visibility for the student of their payment from initiation to allocation.

Key requirements

What the supplier must deliver

01

The priority of the University is

The priority of the University is to ensure the timely and accurate posting of income, and prompt resolution of payment queries.

02

To deliver a positive payment experience

To deliver a positive payment experience to students we aim to provide:.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
82aa87e4-b91c-4050-8c54-ec5e742df7fe
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_373951/1349278
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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