Southend-on-sea Borough Council
Continuation of Corporate Performance Risk Management System via CCS RM1557.14 G-Cloud 14 framework Lot 2 Cloud Software
This sits in the lower-middle of the Software & IT Systems band — a mid-scale opportunity. Based on 30,286 valued Software & IT Systems tenders in our corpus.
Southend City Council is seeking to procure a Corporate Performance and Risk Management System (currently Pentana Risk) that can provide the following functions: • performance management • risk management • internal audit • reporting • dashboards • manage and monitor information. • case management for complaints, Subject Access Requests (SARs), Freedom of Information (FOI) requests and Data Protection (breaches and queries) The system is to be used by all council directorates and service areas and at all levels to assist with decision-making and the achievement of organisational aims and objectives.
Technical support and system maintenance will be covered by the budget stated in this contract.
The council's current system has over 150 users.
This includes 'super users' who require a higher level of training than standard users.
They will provide basic traini…
What the supplier must deliver
Southend City Council is seeking to procure
Southend City Council is seeking to procure a Corporate Performance and Risk Management System (currently Pentana Risk) that can provide the following functions:.
Technical support and system maintenance will
Technical support and system maintenance will be covered by the budget stated in this contract.
They will provide basic training to other
They will provide basic training to other users so they can access the items they need.
The Policy and Performance Team will act
The Policy and Performance Team will act as the council's internal support team, liaising directly with the supplier, sharing relevant updates to system users, providing internal training and dealing with administrative tasks.
Be able to monitor and manage performance
be able to monitor and manage performance, risks and audits.
Derived from the notice text — always confirm against the original documents.
- OCID
- 870ae89a-8424-45f6-9c58-295a8fa5ff62
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- DN812345
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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