ADVISORY, CONCILIATION AND ARBITRATION SERVICE
Acas ITSM Tool
This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.
The current Acas IT Service Management tool (ITSM) contract is due to expire in February 2021.
ACAS has sought to procure a new tool to replace this.
Our aim has been to procure an ITSM tool to improve customer service and user request management, The current Acas ITSM is on-premise.
In line with the Governments Cloud First policy, this has been an opportunity to select a new modern cloud-based solution (SaaS) to support ACAS's current and future needs, with minimal internal platform management overhead.
What the supplier must deliver
In line with the Governments Cloud First
In line with the Governments Cloud First policy, this has been an opportunity to select a new modern cloud-based solution (SaaS) to support ACAS's current and future needs, with minimal internal platform management overhead.
Derived from the notice text — always confirm against the original documents.
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- OCID
- 873d61af-a7aa-44c0-83f1-6ee0f5cb3f91
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- Acas17181
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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