RFP QuestBeta
ClosedStage · preprocurement

CHP

RFI - Customer Video Triage Technology

Software & IT SystemsCPV 48000000
ValueValue not published
Deadline20 Feb 2025
Published30 Jan 2025
RegionLondon
Timeline
Published 30 Jan 2025ClosedCloses 20 Feb 2025
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The brief

CHP are seeking information on the potential of customer video triage technology in our customer service department.

The purpose of this Request for Information (RFI) exercise is to: • assess the capabilities within current markets to deliver a potential solution • allow CHP to assess supplier responses to help us to refine the specification and requirements of any potential future procurement process • enable CHP to develop its knowledge understanding of the market This exercise is a RFI as part of a market consultation, it does not constitute a formal procurement process or Invitation to Tender.

Key requirements

What the supplier must deliver

01

Assess the capabilities within current markets

assess the capabilities within current markets to deliver a potential solution.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at CHP, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
87c0f328-e0e3-41cf-94be-a0a0d3cc1b34
Stage
preprocurement · Closed
Source
Contracts Finder
Buyer ref
CHPH001-DN761396-13571277
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Software & IT Systems

Assembling the market network…

CHP’s tender network

Assembling the network…