RFP QuestBeta
Awarded · ResultStage · contract

London Borough Of Lambeth

Ivanti Service Desk & ALM/LPM Support and Maintenance

Repair & MaintenanceCPV 50324100
ValueValue not published
Awarded17 Feb 2020
Published28 Jan 2020
RegionUK-wide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

The brief

The London Borough of Lambeth (LBL) is seeking a Service Provider to provide support and maintenance of our existing Service Desk software, Ivanti's Service Desk powered by LANDESK.

Service providers will, therefore, have demonstrated their ability to offer day to day support for issues arising with the software within agreed timescales and additionally a proven record of ensuring that their client has access to the latest version and updates/patches available.

The service provider will also be expected to show that they have experience with other public sector organisations and will be required to provide references

Key requirements

What the supplier must deliver

01

The London Borough of Lambeth (LBL) is

The London Borough of Lambeth (LBL) is seeking a Service Provider to provide support and maintenance of our existing Service Desk software, Ivanti's Service Desk powered by LANDESK.

02

Service providers will, therefore, have demonstrated their

Service providers will, therefore, have demonstrated their ability to offer day to day support for issues arising with the software within agreed timescales and additionally a proven record of ensuring that their client has access to the latest version and updates/patches available.

03

The service provider will also be expected

The service provider will also be expected to show that they have experience with other public sector organisations and will be required to provide references.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Source & provenance
OCID
8818853b-89c0-4645-96d4-6564057308e6
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
LBL-ICT001
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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