Foundry Device Management
This is a contract result notice, not an open opportunity. Details from the official award data.
This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.
- Development, maintenance, and management of the Foundry laptops - The assessment, management and configuration of applications that can be used on the Foundry devices - The provision of device Privileged Access Management (PAM) - The provision of User Research - Documentation and artefacts for 1st Line Support pertaining to the hardware asset management of Foundry including Knowledge Based Article for use by support teams and if appropriate, customers - Documented architecture and administrative guides for the devices, including documented configuration and scripts on the MoD enterprise ecosystem - General continuous improvement through ongoing configuration and implementation of iterative changes - Support on 3rd and 4th Line Support escalations - Application of Center for Internet Security (CIS) benchmarking policies, including monitoring and reporting compliance - Provision of 1st line support for hardware - Management of all assets, including the distribution of assets for new users (both office based and remote staff), refreshing of old assets and keeping the asset register up to date.
What the supplier must deliver
Documentation and artefacts for 1st Line Support
Documentation and artefacts for 1st Line Support pertaining to the hardware asset management of Foundry including Knowledge Based Article for use by support teams and if appropriate, customers.
Support on 3rd and 4th Line Support
Support on 3rd and 4th Line Support escalations.
Provision of 1st line support for hardware
Provision of 1st line support for hardware.
Derived from the notice text — always confirm against the original documents.
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- OCID
- 89bfd542-55ae-4373-87d5-c85e99c4033b
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- DF090
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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