RFP QuestBeta
Awarded · ResultStage · contract

British Library

GB-London: 002166 User Journey Mapping

Business ServicesCPV 79000000 79300000
Value£25k
Awarded23 Jun 2023
Published31 May 2023
RegionUK-wide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£25ktotal contract value
median £66k
this tender£0£1.6m

This sits below the typical range for Business Services contracts — a smaller, more accessible award. Based on 57,319 valued Business Services tenders in our corpus.

The brief

Research is needed for us to identify and understand barriers to accessing our sites, services and content across the Library, with a focus on users, non-users and those who 'drop out' before achieving their aim who have protected characteristics.

This piece of research will focus primarily on users with a disability and users of differing age groups to our St Pancras site.

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Source & provenance
OCID
8f21fde3-c793-4a7c-8a56-efa802151d73
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
BIP783816882
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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