OD Training and Support for Integrated Neighbourhood Teams and Care Coordination Centre

This notice is to inform the market of a contract which has been awarded to Trust Works by NHS Hertfordshire and West Essex Integrated Care Board.

The West Essex Out of Hospital Model of Care has been designed to meet the volume, acuity, and complexity of care outside of hospitals that demands multi-disciplinary collaboration.

To deliver the model we need to further the integration across health and social care and embed true collaboration.

Organisations in the WEHCP have aligned their teams from across the system to model, to enable new ways of working.

We are now in a period of transition from the old to the new driving forward the transformation of the Integrated Neighbourhood Teams (INT) and Care Coordination Centre (CCC), two of the key pillars of the Out of Hospital Model of Care.

To deliver this next stage, the ICB requires bespoke organisational development for the INTs and CCC and feel there are strong advantages in approaching in a holistic way bringing both these elements together under one programme.

To this end, the value of the services falls underneath the requirements for formal tendering within the Public Contract Regulations so competition was not required.

However, the ICB undertook some market research and contacted a number of organisations to enable an understanding of packages which meets the needs of the programme and deliver best value for money.

The end date for the programme is not currently known as this needs to be flexible to ensure that it can adapt to changing priorities within the out of hospital space.

However, it is not expected to continue beyond December 2024.