Service Management Software
This is a contract result notice, not an open opportunity. Details from the official award data.
This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.
WNC are looking to implement an ITIL aligned service management solution, accessible to multiple customer organisations (including West Northamptonshire Council, Cambridgeshire County Council, Milton Keynes Council, Northamptonshire Children's Trust, North Northamptonshire Council).
The solution will be used to log tickets to the following service areas: • Finance Operations o Accounts Payable o Debt Recovery o Income Processing o Financial Assessments, Payments, Direct Payments (for CCC, NNC and WNC only) • Payroll Services (includes HR Transactions) • Business Systems & Change
What the supplier must deliver
WNC are looking to implement an ITIL
WNC are looking to implement an ITIL aligned service management solution, accessible to multiple customer organisations (including West Northamptonshire Council, Cambridgeshire County Council, Milton Keynes Council, Northamptonshire Children's Trust, North Northamptonshire Council).
Derived from the notice text — always confirm against the original documents.
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- OCID
- 9b7fe996-e8e3-4d1f-b547-0dea96412248
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- WNC00000076/BSC0002
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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