Provision Of Telephone Translation Services
This sits below the typical range for Business Services contracts — a smaller, more accessible award. Based on 57,319 valued Business Services tenders in our corpus.
The Contracting Authority requires telephone translation services to support its business operations.
The requirement is set to continue in the coming years.
In support of their driving/vehicle license application, a small number of customers will contact DVLA (via a premium rate number publicised on GOV.UK) who may have difficulties communicating with the DVLA telephone agent in the English Language.
At this point, the DVLA telephone clerk will require assistance in dealing with the telephone call in their native language.
DVLA awarded a contract from the Crown Commercial Services Framework RM1092 Lot 2.
What the supplier must deliver
The Contracting Authority requires telephone translation services
The Contracting Authority requires telephone translation services to support its business operations.
In support of their driving/vehicle license application
In support of their driving/vehicle license application, a small number of customers will contact DVLA (via a premium rate number publicised on GOV.UK) who may have difficulties communicating with the DVLA telephone agent in the English Language.
Derived from the notice text — always confirm against the original documents.
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- OCID
- 9f05c8a1-2904-461a-b75d-ef2c06a010e0
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- PS/16/80
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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