RFP QuestBeta
Awarded · ResultStage · contract

Financial Services Compensation Scheme

GB-London: UX Research Tool

Software & IT SystemsCPV 48000000
Value£147k
Awarded13 Jun 2021
Published18 Jun 2021
RegionUK-wide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£147ktotal contract value
median £91k
this tender£0£1.1m

This sits in the upper-middle of the Software & IT Systems band — a substantial contract for the sector. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

FSCS wishes to competitively tender for software tool that will enable FSCS to run a variation of tests for the website and other digital platforms such as Verification Services platforms and FSCS logged-in area of the website (also known as claim journey).

The maximum contract duration will be 4 years to be executed 12months at a time.

The tool is expected to function as a stand-alone tool or software as a service confirming to FSCS security permissions and data protection regulations.

The software will need to be able to take image files and urls for participants to test against.

The software will not require access to any FSCS development environment or live/production environment.

All tests should be accessible within the software, and participants are expected to execute the tests using images and urls provided where necessary.

The urls provided will be generated from a design tool called Adobe XD enables interactive prototypes produced by a designer and allows it to be shared as a link.

This link will be required to be accessible by the participants as part of conducting the tests.

The images provided will be those created by a designer, and will be in uploaded onto the software platform as any image format (jpg, png, gif etc).

Key requirements

What the supplier must deliver

01

The tool is expected to function as

The tool is expected to function as a stand-alone tool or software as a service confirming to FSCS security permissions and data protection regulations.

02

The software will need to be able

The software will need to be able to take image files and urls for participants to test against.

03

All tests should be accessible within

All tests should be accessible within the software, and participants are expected to execute the tests using images and urls provided where necessary.

04

This link will be required to

This link will be required to be accessible by the participants as part of conducting the tests.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
a6d80d62-9c58-4ecb-90cf-f454b4806730
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
BIP603691008
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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