RFP QuestBeta
Awarded · ResultStage · contract

DEPARTMENT FOR WORK AND PENSIONS

ITSM Service Desk & FM Tool

Software & IT SystemsCPV 48800000
ValueValue not published
Awarded9 Jun 2016
Published24 Apr 2017
RegionSouth East
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

The brief

Contract for the replacement of Hornbill Supportworks with ServiceNow's IT Service Automation Application Suite to provide core functionality to the IT and Facilities Service Desk tool.

Key requirements

What the supplier must deliver

01

Contract for the replacement of Hornbill Supportworks

Contract for the replacement of Hornbill Supportworks with ServiceNow's IT Service Automation Application Suite to provide core functionality to the IT and Facilities Service Desk tool.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

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Buyer intelligence

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Reveal who to approach at DEPARTMENT FOR WORK AND PENSIONS, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
a8820992-088b-4355-8e59-6e54833a7faa
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
TPR758
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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