Customer Contact Centre Cloud Platform
This is a contract result notice, not an open opportunity. Details from the official award data.
This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.
This contract is for the Council's Customer Contact Centre Cloud Platform (Genesys CX3) It is being awarded following a further competition under Crown Commercial Services Framework RM6116 Network Services 3 - Lot 4c, Contact Centre Services.
The contract will be for an initial period of 3 years with the option to extend for a period of 2 further years.
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- OCID
- aa69c5f2-981b-43dc-bc87-7219063b741f
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- ENFLD001-DN723023-99090166
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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