RFP QuestBeta
ClosedStage · contract

OFFICE OF RAIL AND ROAD

User testing to assess accessibility of the Rail Ombudsman

R&DCPV 73110000
Value£30k
Deadline8 Dec 2023
Published21 Dec 2023
RegionLondon
Timeline
Published 21 Dec 2023ClosedCloses 8 Dec 2023
Contract value in context
£30ktotal contract value
median £66k
this tender£0£561k

This sits below the typical range for Research & Development contracts — a smaller, more accessible award. Based on 20,405 valued Research & Development tenders in our corpus.

Match for your company
Sign up free to see how well this tender matches your company — the score, the signals that align, and where the gaps are.
The brief

ORR is seeking a partner who can undertake User Testing of the Rail Ombudsman service to ensure that access to the service is working well for passengers.

This User Testing will be focused on passengers with disabilities, and older users who may also have accessibility needs.

Key requirements

What the supplier must deliver

01

ORR is seeking a partner who can

ORR is seeking a partner who can undertake User Testing of the Rail Ombudsman service to ensure that access to the service is working well for passengers.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at OFFICE OF RAIL AND ROAD, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
abce3d0b-2caf-475b-abf2-a97f62cbde59
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
ORR/CT/23-49
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Research & Development

Assembling the market network…

OFFICE OF RAIL AND ROAD’s tender network

Assembling the network…

Also open now

Similar open tenders

Contract for Production of Regional Population Needs Assessment and Local VAWDASV Assessment

City & County of Swansea

Closes 23 Jul 2026R&D
£50kValue

Palladium Silver Membranes Tensile and Fatigue Testing

UK Fusion Energy Ltd

Closes 6 Aug 2026Engineering & Architecture
£165kValue