RFP QuestBeta
Awarded · ResultStage · contract

Shropshire Council

AMCV 331 - Telecare Managed Services

HealthcareCPV 85000000
Value£240k
Awarded13 Nov 2024
Published20 Dec 2024
RegionWest Midlands
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£240ktotal contract value
median £380k
this tender£0£16.5m

This sits in the lower-middle of the Health & Social Care band — a mid-scale opportunity. Based on 32,734 valued Health & Social Care tenders in our corpus.

The brief

This is an award notice for AMCV 331 - Telecare Managed Services under the Technologies for Independent Living (TIL) Telecare/Telehealth - FW0126 framework, Lot 6.

Services the Supplier is to deliver: • Manage the full contract, including liaising with the Customer as required • Facilitate the scheduled review meetings. • Deliver the referral management, installation, monitoring, de-installations, and fault processes for new telecare equipment provided by the Customer. • Manage the entire system effectively by coordinating the services, providing end-to-end service delivery systems seamlessly to the end user.

The service provision will include: • Installation, deinstallation, fault management of equipment and peripherals • Call monitoring • Disaster recovery • Reprogramming (where required) • Reporting • Review and development of continuous improvement activities

Key requirements

What the supplier must deliver

01

Services the Supplier is to deliver

Services the Supplier is to deliver:.

02

Deliver the referral management, installation, monitoring, de-installations

Deliver the referral management, installation, monitoring, de-installations, and fault processes.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
c8c05d1c-7481-4ec2-9fcc-0e311653096c
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
BIP906604434
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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