RFP QuestBeta
Awarded · ResultStage · contract

London Borough Of Lambeth

The Development of Resource Planning Costs for New Service Delivery Models

IT ServicesCPV 72220000 79419000 79512000
Value£20k
Awarded15 May 2024
Published7 May 2024
RegionNationwide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£20ktotal contract value
median £120k
this tender£0£3.5m

This sits below the typical range for IT Services contracts — a smaller, more accessible award. Based on 36,449 valued IT Services tenders in our corpus.

The brief

The London Borough of Lambeth is currently seeking consultancy services to deliver Resource Planning modelling for Call Centre and processing operations scenarios.

Lambeth, like many other Councils, faces significant challenges as resources diminish while demands for services increase.

As part of our response, Lambeth is reviewing its delivery model for core services and wishes to understand the implications of alternative delivery models.

This alternative model includes the Development of a Call Centre.

Therefore we are looking for Consultancies and Suppliers with experience in the creation of such operational models.

The key objectives of the Requirements are; a.

Cost Analysis b.

Resource Planning c.

Scenario Modelling d.

Technology Integration The detailed brief for this Development is attached to this Opportunity.

Please read all of the details included and the requirements for the submission.

The Closing Date is:- 15 May 2024 at 17:00

Key requirements

What the supplier must deliver

01

The London Borough of Lambeth is currently

The London Borough of Lambeth is currently seeking consultancy services to deliver Resource Planning modelling for Call Centre and processing operations scenarios.

02

Therefore we are looking for Consultancies

Therefore we are looking for Consultancies and Suppliers with experience in the creation of such operational models.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Source & provenance
OCID
b3703184-a837-4924-8904-65ef44177c0a
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
London Borough of Lambeth (Development)
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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