RFP QuestBeta
Awarded · ResultStage · contract

Kirklees Council

Contact Centre Solution

Software & IT SystemsCPV 48000000 48300000 48330000
Value£738k
Awarded30 Nov 2025
Published13 Jan 2026
RegionYorkshire and the Humber
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£738ktotal contract value
median £91k
this tender£0£1.1m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

To provide the council's contact centre telephony system CCS Back office Solutions Framework (RM6285) Lot 2 to Netcall Technology Limited.

Key requirements

What the supplier must deliver

01

To provide the council's contact centre telephony

To provide the council's contact centre telephony system.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Kirklees Council, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
b9c161ea-5d16-4c52-acaa-fc3c5c48c077
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
KMCIT-289
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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