RFP QuestBeta
ClosedStage · contract

UK Debt Management Office

Hardware and Software support maintenance for WAN Encryptors

IT ServicesCPV 72000000
Value£18k
Deadline19 May 2019
Published5 Jun 2019
RegionUK-wide
Timeline
Published 5 Jun 2019ClosedCloses 19 May 2019
Contract value in context
£18ktotal contract value
median £120k
this tender£0£3.5m

This sits below the typical range for IT Services contracts — a smaller, more accessible award. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

Support and Maintenance: - Renewal of the existing Safenet Ethernet Encryptors Support contract. - Support must be provided from a UK-based supplier. - Must have the capability to resolve issues via telephone support, WebEx or site visit. - Note that remote access to DMO systems is not permitted. - Must provide 24-hour support.

The procurement process is via Lot 2; Packaged Software - suppliers under the CCS Technology Products 2 framework agreement (RM3733).

Tender proposals must be submitted via CCS e-sourcing portal by 12.00 hrs on 20 May 2019.

Key requirements

What the supplier must deliver

01

Renewal of the existing Safenet Ethernet Encryptors

Renewal of the existing Safenet Ethernet Encryptors Support contract.

02

Support must be provided from a UK-based

Support must be provided from a UK-based supplier.

03

Must have the capability to resolve issues

Must have the capability to resolve issues via telephone support, WebEx or site visit.

04

Must provide 24-hour support

Must provide 24-hour support.

05

Tender proposals must be submitted via CCS

Tender proposals must be submitted via CCS e-sourcing portal by 12.00 hrs on 20 May 2019.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
bc7ebb7d-15af-4098-90d0-a12eb9666623
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
DMO298
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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