RFP QuestBeta
ClosedStage · contract

NHS Commissioning Board

NHS 111: NHS Managed Services Telephony Infrastructure (Lot B)

Communications EquipmentCPV 32000000 32400000 32410000 32412000
Value£67.0m
Deadline24 Feb 2021
Published25 Sept 2024
RegionLondon
Contract value in context
£67.0mtotal contract value
median £101k
this tender£0£72.4m

This is a large award for Radio, TV & Communications Equipment — above three-quarters of comparable contracts. Based on 6,686 valued Radio, TV & Communications Equipment tenders in our corpus.

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The brief

Cloud Telephony Services - Services and functionality to manage and route calls to contact-centre agents, without the need for any locally installed hardware.

NHS England (NHSE) has procured these services to be available for use by Integrated Urgent Care (IUC) providers that respond to calls to the 111 number to ensure an equal standard of telephony services are available to them.

This is a three (3) year contract with the option to extend for a further two (2) + two (2) years.

Key requirements

What the supplier must deliver

01

NHS England (NHSE) has procured these services

NHS England (NHSE) has procured these services to be available for use by Integrated Urgent Care (IUC) providers that respond to calls to the 111 number to ensure an equal standard of telephony services are available to them.

Derived from the notice text — always confirm against the original documents.

Source & provenance
OCID
c1304a4c-238e-4ca1-9233-40cce05fa53f
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CF-0661900D0O000000rwimUAA
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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