L18051-T-JC Wayfinding and Behavioural Consultancy Framework

Provide wayfinding consultancy to include: - Evidence based strategy and recommendations on wayfinding sign locations, positions, content and design across the site as and when required by LLA. - Assess best practice and benchmark against international standards, comparison to other airports, regulatory requirements to ensure LLA is compliant - An identified requirement wayfinding expertise over the next 3 years are: security, immigration, MSCP 2, FIDS strategy, passenger information strategy, temporary signage strategy, passenger movement and flow analysis, human behaviour analysis, human factors design research - Represent LLA's best interests when working with third party contractors, suppliers, control authorities in relation to wayfinding and human behaviour and ergonomics