2023UoS-1089-SMT

The University is seeking to understand new and emerging innovations that have been made in this sector since out last tender process was undertaken with a primary focus of ascertaining how providers could assist in streamlining our current card payment facilities to allow for more efficient and effective reconciliation and management and aiding the University in achieving PCI DSS Compliance.

Improvement to student experience of payment through these channels is also a priority.

The University is seeking to develop efficient and cost-effective payment service provisions which will be capable of meeting future market and technological changes, and which will meet, and often exceed user expectations.

It is looking to build strong working relationships with an organisation(s) in which it can be confident to deliver tangible value to the University.

Potential providers must also be able to integrate with the University's accounting software package (Unit 4 Business World version 7.0/0(10)) to allow the import of data/files and also be compatible with various EPOS/Till systems the University utilises, including Gladstone and Uniware/Upay.

The University is utilising an electronic tendering tool (In-Tend: https://in-tendhost.co.uk/universityofsouthampton) to manage this soft market testing exercise and to communicate with participating organisations.

All documentation in relation to this soft market testing exercise can be downloaded from In-Tend.

Participating organisations are advised that there will be no hard copy documents issued to organisations and all communications with the University including the submission of Soft Market Testing event request form will be conducted via In-Tend.

Regular monitoring of In-Tend is the responsibility of the participating organisation.

If you are not already registered as a supplier with the University of Southampton, you will need to register in In-Tend in order to access the soft market testing documentation.

Once you have logged in: click on 'Tenders'; locate the relevant project; and click 'View Details'.

Once you are in the project screen, you will be able to register your company against the project and access all documentation by clicking 'Express Interest'.

Further instructions for the submission of soft market event forms are below.

To submit your return, please follow the instructions below: 1.

Log In 2.

Click 'Tenders' 3.

Locate the relevant project 4.

View Details 5.

Click on the tab relating to the relevant project stage (e.g. 'Soft Market Testing') 6.

Click on the 'Attach Documents' button and upload your return.

7.

Check ALL your response documents are uploaded and displayed in the "My Tender Return" panel.

The system will only permit your organisation to make one return.

8.

Click the red "Submit Return" button.

Please note that, to preserve the integrity of the soft market testing exercise, all queries must made be via the correspondence function within In-Tend.