RFP QuestBeta
ClosedStage · contract

Equality and Human Rights Commission

EHRC 1617-44 Finance Systems - Second and Third Line Support

IT ServicesCPV 72261000 72250000 72253200
Value£120k
Deadline3 Apr 2017
Published6 Mar 2017
RegionNorth West
Timeline
Published 6 Mar 2017ClosedCloses 3 Apr 2017
Contract value in context
£120ktotal contract value
median £120k
this tender£0£3.5m

This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

The Commission wishes to procure a supplier who will be the single source of second and third line support for our portfolio of finance software training and support as required best practice advice and guidance concerning upgrading and patching of systems.

Act as source of patching software and notification.

The successful bidder will provide a support service acting as a second and third line to the Commission's in-house ICT Service Desk.

The supplier can therefore expect to have contact with the Commission's IT department as well as the Finance department's user base.

Key requirements

What the supplier must deliver

01

The Commission wishes to procure a supplier

The Commission wishes to procure a supplier who will be the single source of second and third line support for our portfolio of finance software training and support as required best practice advice and guidance concerning upgrading and patching of systems.

02

The successful bidder will provide a support

The successful bidder will provide a support service acting as a second and third line to the Commission's in-house ICT Service Desk.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
c3257e47-7594-4ea8-8a6a-a1439d996986
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
AJZC-PJVPF3-AK7D-LKY6UX
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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