RFP QuestBeta
Awarded · ResultStage · contract

Orbit Group Limited

Financial Inclusion Programme

Community ServicesCPV 98000000 75200000
Value£1.2m
Awarded4 Dec 2023
Published5 Feb 2024
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£1.2mtotal contract value
median £134k
this tender£0£4.1m

This is a large award for Other Community & Personal Services — above three-quarters of comparable contracts. Based on 5,835 valued Other Community & Personal Services tenders in our corpus.

The brief

Delivery of a financial inclusion service to c5000 Orbit residents as part of Orbit's Better Days Programme.\r \r We are seeking to partner with a single organisation or consortium of providers with single lead provider to deliver a money advice and income maximisation service to cover our three regions of the midlands, east and south-east of England.\r \r Case work is expected to help navigate and guide the customer through a full journey of dealing with urgent issues, developing and maintaining a budget, maximising their incomes and helping to reduce their expenditure.\r \r Area of focus:\r 1.

Money / debt advice with income maximization\r 2.

Welfare benefits advice and take-up work\r 3.

Telephone and online channels\r 4.

Face to face services including home visits for customers with additional support needs\r \r Other services out of scope, but also part of the Better Days programme for referral purposes include energy advice, hardship grants, wellbeing support, community events, communications campaigns and skills-based training.\r \r Orbit are running this procurement exercise through the housing e-procurement portal "ProContract".

Interested suppliers should register/log-in to the portal to view the tender documents and submit their response.

Any project related queries should be sent via the messaging function on the portal.\r \r The contract will commence April 2024 for a period of 2 years with an option to extend for a further 1 year.

Key requirements

What the supplier must deliver

01

We are seeking to partner with

We are seeking to partner with a single organisation or consortium of providers with single lead provider to deliver a money advice and income maximisation service to cover our three regions of the midlands, east and south-east of England.\r.

02

Case work is expected to help navigate

Case work is expected to help navigate and guide the customer through a full journey of dealing with urgent issues, developing and maintaining a budget, maximising their incomes and helping to reduce their expenditure.\r.

03

Face to face services including home visits

Face to face services including home visits for customers with additional support needs\r.

04

Other services out of scope, but also

Other services out of scope, but also part of the Better Days programme for referral purposes include energy advice, hardship grants, wellbeing support, community events, communications campaigns and skills-based training.\r.

05

Interested suppliers should register/log-in to the portal

Interested suppliers should register/log-in to the portal to view the tender documents and submit their response.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
c3889a0a-bec6-4841-92b8-f9e57a348365
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
ORBIT001-DN697684-79620652
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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