RFP QuestBeta
ClosedStage · contract

Wakefield Council Customer Service

Targeted Impartial Information Advice and Guidance Service

EducationCPV 80000000
ValueValue not published
Deadline7 Jan 2019
Published19 Dec 2018
RegionYorkshire and the Humber
Timeline
Published 19 Dec 2018ClosedCloses 7 Jan 2019
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The brief

Wakefield Council invites tenders for the provision of the Targeted Impartial Information Advice and Guidance Service The Targeted Impartial Information Advice and Guidance Service (TIIAG) will discharge Wakefield Council's duties set out in the Education and Skills Act 2008 enabling, encouraging and assisting young people to participate in education and training with specific emphasis being on identifying and supporting those 16 and 17 year olds who are not in education, employment or training including those up to 25 with special educational needs and disabilities and care leavers.

The TIIAG Service will be delivered through a digital and e-enabled service along with a telephone advice line service for information and support services for these service users.

The Service Provider will also collect and record information in accordance with the National Client Caseload Information System Management Information Requirement and report this information to the Department for Education on a monthly basis.

The Contract period for the TIIAG Service will be with effect from 1 April 2019 for an initial period of 24 months (with the option to extend up to a maximum of a further 24 months subject to annual review of performance and availability of funding).

The closing date for tender submissions is 12pm (midday) on Monday 7 January 2019.

Potential bidders must note that the deadline to raise queries regarding this procurement is 19 December 2018.

Tender query responses will be published by the Council no later than 21 December 2018 as the Council will be operating a close down period over the Christmas and New Year from 24 December 2018 to 1 January 2019 inclusive.

Key requirements

What the supplier must deliver

01

The TIIAG Service will be delivered through

The TIIAG Service will be delivered through a digital and e-enabled service along with a telephone advice line service for information and support services for these service users.

02

Potential bidders must note that the deadline

Potential bidders must note that the deadline to raise queries regarding this procurement is 19 December 2018.

Derived from the notice text — always confirm against the original documents.

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Reveal who to approach at Wakefield Council Customer Service, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
c44aebca-499d-468d-819a-570559e053c3
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
DN374615
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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