RFP QuestBeta
ClosedStage · contract

Tower Hamlets

R6144 Debt Assist

Community ServicesCPV 98000000
Value£850k
Deadline31 Mar 2026
Published8 Jun 2026
RegionLondon
Timeline
Published 8 Jun 2026ClosedCloses 31 Mar 2026
Contract value in context
£850ktotal contract value
median £134k
this tender£0£4.1m

This is a large award for Other Community & Personal Services — above three-quarters of comparable contracts. Based on 5,835 valued Other Community & Personal Services tenders in our corpus.

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The brief

The London Borough of Tower Hamlets will run a pilot using the Debt Assist product, a unique offering in the market designed to support ethical debt collection for local authorities.

Importantly, the Council does not incur any cost unless the supplier successfully collects.

Spend is directly linked to recovery performance, giving us control over costs based on referral volumes.

This is for an 18-month contract.

The initial pilot will cover various debt streams including Housing Benefits Overpayments, Sundry Debts [including ASC], Parking including PCN notices, and may include Council Tax and Business Rates as required.

This list is not exhaustive and may be amended as required throughout the lifetime of the Contract.

Key requirements

What the supplier must deliver

01

The London Borough of Tower Hamlets

The London Borough of Tower Hamlets will run a pilot using the Debt Assist product, a unique offering in the market designed to support ethical debt collection for local authorities.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
c9f8a7cb-09d4-462f-a627-36a6447b68d3
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
TOWER001-DN814442-29529552
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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