RFP QuestBeta
ClosedStage · tender

Westminster City Council

Care and Support Services, Carlton Dene Extra Care Housing

HealthcareCPV 85310000
Value£18.0m
Deadline18 Sept 2025
Published7 Aug 2025
RegionNationwide
Timeline
Published 7 Aug 2025ClosedCloses 18 Sept 2025
Who to contact
procurementteammailbox@westminster.gov.uk

The procurement contact named on the official notice.

How to submit
Open the submissions portal

https://wcc.ukp.app.jaggaer.com/ If your organisation is already registered with Jaggaer this link can be used https://wcc.ukp.app.jaggaer.com/go/58597555019883755BF6

The submission route named on the official notice.

Contract value in context
£18.0mtotal contract value
median £380k
this tender£0£19.4m

This is a large award for Health & Social Care — above three-quarters of comparable contracts. Based on 32,734 valued Health & Social Care tenders in our corpus.

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The brief

Westminster City Council requires a high-quality personalised Care and Support Service at Carlton Dene Extra Care Housing; Carlton Dene is a new development, which will be ready for handover in March 2026 so that the new service can be delivered from April 2026.

The Carlton Dene building supports a variety of care and wellbeing services, including: • 65 Extra Care Housing Units • Resident Lounge • Staff Areas • Cafe Space (on-site but not part of the Contract) • Hairdressers and Therapy Space (on-site but not part of the Contract) The Authority owns the building, and the Residents will be tenants of Westminster City Council.

Extra Care Housing offers self-contained, fully accessible properties with private front doors, bathrooms, kitchens, living areas, and storage space.

Residents have legal rights to occupy underpinned by housing law, and the freedom to personalise their homes to suit their preferences.

At Carlton Dene it is anticipated in the region of 985 personalised care hours with additional universal core hours for engagement, management, night support and oversight.

A dedicated CQC Registered Manager is required to assist with care matters and co-ordinate support services.

Staff will be available on-site 24/7.

Carlton Dene will support the delivery of key Adult Social Care (ASC) principles: Personalisation; Prevention; Innovation; Integration and Local, by offering personalised care, giving residents choice and control over their support.

The Service prevents isolation and promotes well-being by helping people stay independent in their community.

Through innovation, the Service enhances digital inclusion and uses technology to support health and social needs.

Integration with housing, the NHS, and social care ensures joined-up services, while a local approach allows residents to remain in the borough, creating employment and volunteering opportunities.

Key requirements

What the supplier must deliver

01

Westminster City Council requires a high-quality personalised

Westminster City Council requires a high-quality personalised Care and Support Service at Carlton Dene Extra Care Housing; Carlton Dene is a new development, which will be ready for handover in March 2026 so that the new service can be delivered from April 2026.

02

At Carlton Dene it is anticipated in

At Carlton Dene it is anticipated in the region of 985 personalised care hours with additional universal core hours for engagement, management, night support and oversight.

03

A dedicated CQC Registered Manager is required

A dedicated CQC Registered Manager is required to assist with care matters and co-ordinate support services.

04

Carlton Dene will support the delivery

Carlton Dene will support the delivery of key Adult Social Care (ASC) principles: Personalisation; Prevention; Innovation; Integration and Local, by offering personalised care, giving residents choice and control over their support.

05

Through innovation, the Service enhances digital inclusion

Through innovation, the Service enhances digital inclusion and uses technology to support health and social needs.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-04f981
Stage
tender · Open
Source
Find a Tender
Buyer ref
046997-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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