Business Energy and Industrial Strategy
0800 Telephone services for warm Home Discount Scheme
This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.
On 20th July 2022 the Authority issued a contract with supplier Go-centric for provision of Warm Home Discount Helpline services.
The service went live on 14th November2022.
However , Go-centric went into liquidation on 2nd December 2022.Firstcom was the service provider to Go-centric for the 0800 telephone services since 14th November 2022.The department of BEIS are managing the contract centre services since the supplier Go-Centric went into liquidation.Firstcom is the subcontractor to Go-centric and provides the 0800 services and owns the number.BEIS had to direct award the business to Firstcom as a result of main supplier going into liquidation to avoid disruption to service which was already live.
- OCID
- cdf96fd6-370f-4b25-9c72-da878b41baa5
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- prj_1396
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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