RFP QuestBeta
ClosedStage · contract

Business Energy and Industrial Strategy

0800 Telephone services for warm Home Discount Scheme

IT ServicesCPV 72000000
Value£145k
Deadline1 Dec 2022
Published6 Jan 2023
RegionLondon
Contract value in context
£145ktotal contract value
median £120k
this tender£0£3.5m

This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

On 20th July 2022 the Authority issued a contract with supplier Go-centric for provision of Warm Home Discount Helpline services.

The service went live on 14th November2022.

However , Go-centric went into liquidation on 2nd December 2022.Firstcom was the service provider to Go-centric for the 0800 telephone services since 14th November 2022.The department of BEIS are managing the contract centre services since the supplier Go-Centric went into liquidation.Firstcom is the subcontractor to Go-centric and provides the 0800 services and owns the number.BEIS had to direct award the business to Firstcom as a result of main supplier going into liquidation to avoid disruption to service which was already live.

Source & provenance
OCID
cdf96fd6-370f-4b25-9c72-da878b41baa5
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
prj_1396
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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