RFP QuestBeta
Awarded · ResultStage · contract

Department for Education

con_25431 ITSM Licenses, Services and Training (ServiceNow)

Software & IT SystemsCPV 48000000
Value£4.0m
Awarded25 Mar 2024
Published1 Jul 2024
RegionUK-wide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£4.0mtotal contract value
median £91k
this tender£0£4.4m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

Provision of a cloud based ITSM Solution and associated support services to enable the continued provision of IT System Management services.

To protect the confidentiality, integrity and availability of our services, systems, and data.

Protecting department systems from attack and being able to detect and investigate cyber-attacks is essential to manage risk.

Procured via CCS Framework RM6098 Technology Products and Associated Services 2, Lot 3: Software.

Key requirements

What the supplier must deliver

01

Provision of a cloud based ITSM Solution

Provision of a cloud based ITSM Solution and associated support services to enable the continued provision of IT System Management services.

02

Protecting department systems from attack and being

Protecting department systems from attack and being able to detect and investigate cyber-attacks is essential to manage risk.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

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Buyer intelligence

Make the case to bid

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Source & provenance
OCID
8a747e93-8388-4f13-89dd-26814b8604db
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_390739/1371167
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

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