Conversion Practices Victim Support Service
The Authority is seeking to engage with the market regarding the upcoming procurement of a national Conversion Practices Victim Support Service.
This service provides critical remote support to individuals who have gone through, are going through, or are at risk of conversion practices.
The requirement comprises two primary components: Helpline Service: The operation of a bespoke helpline, or integration of comprehensive support into an existing vulnerable-person helpline.
Service must operate a minimum of Monday to Friday, 9am to 5pm, via telephone & live web-chat/email.
Website Management: Transfer, maintenance & expansion of existing information website, which serves as a public repository for legal protections, resources & signposting.
A draft copy of the requirements are attached to this notice.
What the supplier must deliver
The Authority is seeking to engage
The Authority is seeking to engage with the market regarding the upcoming procurement of a national Conversion Practices Victim Support Service.
This service provides critical remote support
This service provides critical remote support to individuals who have gone through, are going through, or are at risk of conversion practices.
Helpline Service: The operation of a bespoke
Helpline Service: The operation of a bespoke helpline, or integration of comprehensive support into an existing vulnerable-person helpline.
Service must operate a minimum of Monday
Service must operate a minimum of Monday to Friday, 9am to 5pm, via telephone & live web-chat/email.
Derived from the notice text — always confirm against the original documents.
What it takes to bid this
Typical UK bid effort for the value not published — mid-band assumed band — an estimate, not a quote.
Qualify & bid/no-bid ~10% · SQ / PQQ ~20% · Written response ~55% · Review & presentation ~15%
Typical for this category — confirm against the ITT pack
- Hold at bidCyber Essentials Plus (often mandatory for gov IT)
- Hold at bidISO 27001 (information security)
- Plan for deliveryData protection / DPIA readiness
- Show at bidComparable references / case studies
- Hold at bidFinancial standing (accounts, often ~2× contract value turnover)
- Hold at bidInsurance cover (PL / EL, often PI)
- Show at bidSocial value commitments
Hold at bid = pass/fail conditions of participation. Show at bid = scored in the quality response. Plan for delivery = contract obligations from day one.
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- OCID
- 6c50accf-c1b2-44d8-b0ec-f9a7917da401
- Stage
- preprocurement · Open
- Source
- Contracts Finder
- Buyer ref
- Conversion Practices Victim Support Service
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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