2023-2024-012 : Housing Tenancy Fraud Investigation Services

Scope of Requirements •Manage the referrals submitted via MTVH standard template, which demonstrates approval from the MTVH budget holder. •Provide a secure area for the exchange of information between each stakeholder. •For live cases, provide a case log of all the actions undertaken by investigator(s). •Carry out external data checks including searching for open-source intelligence, public government data, credit agency searches, in addition to checking publicly available data. •Undertake site and property visits to carry out the necessary actions to conduct investigations, keeping clear records, whilst adhering to any legal and regulatory guidelines and requirements. •Produce a preliminary report of initial findings disclosing all records and material discovered, to obtain approval from MTVH to continue with any proposed actions. •Produce a written plan of action for approval which may include interviewing persons, obtaining witness statements, carrying out surveillance