ServiceNow Application Support - AWARD
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits below the typical range for IT Services contracts — a smaller, more accessible award. Based on 36,449 valued IT Services tenders in our corpus.
The University of Warwick has a requirement to purchase application support for the Cloud-based ServiceNow application.
The successful supplier will be a Global, Preferred or Master Solutions ServiceNow partner and an authorised ServiceNow License reseller.
The requirement includes: -The provision of a dedicated ServiceNow specialist on-site for 2 days per week -Remote Support / Managed Service in respect of systems monitoring and maintenance during core hours only (9am to 5:30pm UK time, excluding Public Holidays). -Ad hoc support for Annual upgrades and development work.
What the supplier must deliver
The University of Warwick has a requirement
The University of Warwick has a requirement to purchase application support for the Cloud-based ServiceNow application.
Remote Support / Managed Service in respect
Remote Support / Managed Service in respect of systems monitoring and maintenance during core hours only (9am to 5:30pm UK time, excluding Public Holidays).
Ad hoc support for Annual upgrades
Ad hoc support for Annual upgrades and development work.
Derived from the notice text — always confirm against the original documents.
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- OCID
- d459ab98-3265-44c2-9432-3f8b152d5184
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- CP-02-16-ITS-SERVNOW-SR - AWARD
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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