RFP QuestBeta
ClosedStage · contract

Blackburn with Darwen

Unified Communication Telephony Solution

Communications EquipmentCPV 32000000 32400000 32410000 32412000
Value£500k
Deadline19 Oct 2023
Published16 Aug 2024
RegionLondon
Timeline
Published 16 Aug 2024ClosedCloses 19 Oct 2023
Contract value in context
£500ktotal contract value
median £101k
this tender£0£2.9m

This is a large award for Radio, TV & Communications Equipment — above three-quarters of comparable contracts. Based on 6,686 valued Radio, TV & Communications Equipment tenders in our corpus.

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The brief

In response to current and emerging requirements for improved communication facilities, BDBC has decided to replace their existing Skype for Business telephony service with a Microsoft Teams telephony solution, associated SIP Direct Routing network services, and integrated to their existing on-premise Netcall contact centre.\r Tenders are invited for the supply of services in respect of Microsoft Teams Voice solution and associated SIP / Call plan network services.

The successful Bidder will be responsible for providing to the Council a phase migration from BDBC's existing telephony environment to Teams Voice.

The three main elements are:\r • DDI, SIP / Call plan Direct Routing network services\r • Microsoft Teams Voice (Microsoft licenses will be provided by BDBC's incumbent Microsoft Licensing partner)\r • Direct Routing SIP connection to BDBC's on-premise Netcall Liberty Converse contact centre\r To support the phased migration, BDBC are looking to engage a supplier to provide the design, any associated hardware, the installation / configuration and support services for Microsoft Teams Voice, integrated contact centre and associated SIP / Call Plan services.\r

Key requirements

What the supplier must deliver

01

Tenders are invited for the supply

Tenders are invited for the supply of services in respect of Microsoft Teams Voice solution and associated SIP / Call plan network services.

02

The successful Bidder will be responsible

The successful Bidder will be responsible for providing to the Council a phase migration from BDBC's existing telephony environment to Teams Voice.

03

To support the phased migration, BDBC are

To support the phased migration, BDBC are looking to engage a supplier to provide the design, any associated hardware, the installation / configuration and support services for Microsoft Teams Voice, integrated contact centre and associated SIP / Call Plan services.\r.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
dae52a89-9917-4b32-a60d-5df4ccc20712
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
BLACKDARW001-DN689999-72398212
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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