RFP QuestBeta
Awarded · ResultStage · contract

Government Digital Service

Zendesk Licences (2025)

IT ServicesCPV 72000000
Value£1.1m
Awarded13 May 2025
Published15 Jul 2025
RegionNationwide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£1.1mtotal contract value
median £120k
this tender£0£3.5m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

The brief

To provide Zendesk licences to Government Digital Service (GDS).

Zendesk is a user support software product used across GDS to allow staff to provide support to public and government users of products owned by GDS.

Key requirements

What the supplier must deliver

01

To provide Zendesk licences to Government Digital

To provide Zendesk licences to Government Digital Service (GDS).

02

Zendesk is a user support software product

Zendesk is a user support software product used across GDS to allow staff to provide support to public and government users of products owned by GDS.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Government Digital Service, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
df0adc16-7f7a-493c-a926-31ea446f2eb1
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
WP2266
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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