CH232464 OUT OF HOURS CALL CENTRE SERVICE
This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.
Ealing Council is procuring the out of hours call handling services as a central purchasing body pursuant to Regulation 37 of the Public Contracts Regulations 2015.
This new arrangement is open to the contracting authorities listed below.
Each party will enter into separate but identical Services Agreements save for local variations and factual differences.
In order to maximise the efficiency of the arrangement the new supplier may be required to undertake integration of the call centre service with the back- office function of each individual council. :- • All UK Councils and Housing Sector Arm's Length Management Organisations (ALMO) s who offer an out of hour's service including without limitation the existing participants London Boroughs of Barnet, Haringey, Enfield, Barnet, Barking and Dagenham, Ealing and Waltham Forest Councils • all central government departments offices and bodies. • Any Registered Social Landlords • Any Integrated Care Systems and Integrated Care Boards in UK • Any Local Authority Trading Companies • Any Local Authority Direct Service Organisations
What the supplier must deliver
In order to maximise the efficiency
In order to maximise the efficiency of the arrangement the new supplier may be required to undertake integration of the call centre service with the back- office function of each individual council.
Any Integrated Care Systems and Integrated Care
Any Integrated Care Systems and Integrated Care.
Derived from the notice text — always confirm against the original documents.
Make the case to bid
Reveal who to approach at London Borough of Ealing, and generate a go-to-market strategy from their news, accounts and people.
- OCID
- e1a057ea-3aa8-4252-90e0-fcd5eee01cac
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- contract · Contract
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- Contracts Finder
- Buyer ref
- CF-0004400D8e000000Kmn7EAC
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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